The Cluster Financial Services and IT (Information and Communication Technologies) focuses the analysis, optimization and management of IT in financial service companies. The goal is to transfer new concepts (e.g. Internet Banking, Electronic Stock Exchange and Markets, concepts dealing with Process and Quality Management, IT Security Governance) as well as technologies (e.g. Web 2.0, Service-Oriented Architectures, knowledge-based systems, neuronal networks) from science to financial practice. As the impact of information systems on the strategies of financial service companies is constantly on the rise, the interactions of strategies and IT are analyzed as well.
Specific research topics/projects in this cluster are for instance:
-
Application and management of IT in banks (for instance Information System
Architectures, technical sales channels, Customer Relationship Management Systems, electronic payment systems, information security) -
Interaction of IT strategy and business strategy
-
Bank market structures in e-Business
-
Quality management and process management in financial services
Professors Bartmann, Leist and Penzel – and their teams – are particularly involved in this cluster, they all have published numerous articles on the above subjects in both national and international journals.
The following lectures belong in this cluster:
-
IT Applications in Banks
-
Business Intelligence in Retail Banking
-
Banking in e-Business
-
Transformation of Banks and IT
-
Strategic Leadership and und IT
-
Bank Architectures
-
Process Management and Quality Management of Financial Services
The participants in the cluster are working with practitioners in cooperations and in the fields of consulting and education, including:
- Research cooperation with the affiliated ibi research institute at the University of Regensburg in the centers of excellence Retail Banking, Payment Systems, Business Process and Quality Management as well as IT Security
- Direct cooperations with various financial service companies focusing the aforementioned main topics (e.g. with Allianz Bank, BMW Bank, Commerzbank, DAB Bank, Deutsche Bank (private and corporate clients), Deutsche Postbank)
- Participation in the ibi research network (IBM, SAP, HP, Datev, all major German credit banks, …)
