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FAQ: Library Card

How do I get a library card?

Students of the University of Regensburg
The Student ID is also your library card.


University and hospital staff
Please complete the Library card application for employees (accessible only within the university network and only in German) and attach your employment contract. Civil servants include the accompanying letter of their certificate.
The library card will be sent by in-house mail.


External users
External users, for example OTH members, pupils and other interested persons, are kindly asked to complete the Application for a library card for external users .
The library card is free of charge.
We will inform you about the collection.


Companies and institutions

A library card can be issued upon presenting a confirmation letter. Please find out in advance what information is required: phone 0941 943-3944 or e-mail ausweis.ub@ur.de

 


Please inform us immediately about your address change or the loss of your library card.


Library card office:

E-Mail: ausweis.ub@ur.de
Phone: 0941 943-3944
Fax: 0941 943-1939
Room: 5.30 Central Library (via Information Center)

Opening hours: Monday to Friday 10:00 - 12:30 and by arrangement


What is my password when I log in for the first time?

Your original password is your date of birth in four-digit form (DDMM). Example: your birthday is 21 May, then your password is 2105.

Then you have to enter a new password, which must consist of 6 - 12 characters.
Possible are letters, numbers, special characters. Please note upper and lower case letters.

You can change your password at any time via your account in the Regensburg catalog plus:

1. My account
2. User details
3. Change password

For the login into your account, you also need your user number.

Students can find their user number (Bibl.Nr.) on the back of their student ID card below the barcode. All other users can find their user number on their library card above the barcode.


I've forgotten my password. What to do?

Please click on the Button 'Forgot password?' on the login page of the Regensburg catalog plus. You will then receive a new password by e-mail.

To do this, you must enter your user number.

Students can find their user number (Bibl.Nr.) on the back of their student ID card below the barcode. All other users can find their user number on their library card above the barcode.

During opening hours, you can also receive a new password at the information desk in the information center. Please bring your ID card and your student ID card.

It is also possible to write an e-mail to info.ub@ur.de to get a new password by e-mail.


My library card is blocked. What does that mean?

There are several reasons why your library card may be blocked:

  • Your library card has expired. It is valid for a limited period of time and must be renewed after expiration.
  • The loan period of your borrowed items has expired or you have not yet paid your reminder.
  • Mail sent to you by the University Library has been returned as undeliverable.

In all cases please contact our Information.


Can I use the library without a library card?

Books in our reading rooms are freely accessible and can be used on site.

With our book scanners you can scan for free and save scans to your own USB stick.

For copying, you can use the copy center in the Central Library. Please note the opening hours.

If you need books from our stacks, please contact us by e-mail a few days before your visit, so we can have them ready for you at the information desk.
If you frequently need media from the University Library, please apply for a library card. With your own library card, you can order media via the Regensburg Catalog plus. This only applies to persons residing in Germany.


How can I renew my library card?

To renew your library card please come to the information desk in the Information Center (opening hours) with your ID card and your library card.

A renewal by e-mail is also possible. Please contact: ausweis.ub@ur.de


University employees who wish to renew their library card should come to the Information Center with their library card and their current employment contract. Our library card team will take care of your request.
Employees can also renew their library card by e-mail (ausweis.ub@ur.de). Please attach the page of your employment contract with your name and the current duration.


I lost my library card. What can I do?

Please send an e-mail to ausweis.ub@ur.de to have your library card blocked.



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